Patient Volume Doubled Without Meeting and Feeding Doctors!

Our practice is located in the New York City area. There is practically a physical therapy clinic on every corner and less than one mile from one of our sites is a hospital with its own rehab group.

The Queens clinic was established thirteen years ago under a different name. I was one of the six partners. After seven years in practice we all decided to split up and go on our separate ways. My wife and I stayed at the Queens location and changed the name of the practice. We opened a second clinic in Huntington about two years ago.

Our patient volume was pretty decent. We were seeing 200-250 patient visits a week for both clinics but we wanted more. Our business came from doctor referrals and word of mouth. I wasn’t going out knocking on doors, but kind of sitting and waiting for doctors to give us patients. Our patient visits were high some weeks and low on other weeks – kind of like a rollercoaster. I wanted to go out and knock on doors but I was so afraid to.

I decided that we needed help with patient growth. My wife and I went to two management consulting companies before finding out about Measurable Solutions. We attended the first company that offered seminars but we didn’t buy any products. We enrolled in the second company for years, but we didn’t see any results. It took five years to pay them -- we actually just finished paying them off.

I was skeptical whether Measurable Solutions would work or not as this was our third time seeking help. I had to convince my wife that we should give them a try as I really wanted new patients and to increase my patient load. I liked the fact that Measurable Solutions had a system designed to get you new patients without you having to leave your practice. That was the selling point for me. I didn’t want to waste my time going out visiting doctors.

We did The New Patient Course in September and started the Executive Training in December of last year. We implemented what we had learned and within six months saw tremendous growth. The Executive Training gave us certainty in running our practice and steady expansion. With Measurable Solutions we made enough money to be able to pay for the training within a few months.

When my wife and I first started the Queens clinic we had 8 staff. We now have 12 staff (clinician and clerical) and we are hiring more people. Our volume is now 350-380 patient visits a week for both clinics which is close to double.

Measurable Solutions’ system is done step-by-step, on a gradient so it is easier to follow. We are not out on our own in the jungle. We have a nice support system that understands our practice and what is going on and so we’re never at a loss.

The Executive Training helps us tremendously. It gives me understanding of how to run and organize my company and free up some of my time and teach me how to delegate some of my responsibilities to other people. It also helps my wife free up her time and we just follow the system and everything seems to fall into place. The stats go up and we are very pleased about it.
Our staff are getting bonuses, which they are very excited about. They are more motivated and working together as a team. It has turned the whole office around.

The goal is to free up my time totally by next year. That is the goal. I want to be able to have the company run by itself and step away completely. We are already enrolled in a Measurable Solutions program to attain this.

Lino Chuang, Owner

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This Course Offered Far More Than Was Advertised

The New Patients Course has been everything I was looking for and offered far more than what was advertised. With all the ideas spinning in my head on how to grow our practice, this course put them in order and has prepared us to implement a logical, sequential and proven method to begin using immediately. Thank you for helping us along our journey to a busier clinic and improved lifestyle!

Jeff Kitchen, Owner

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A Physician Called Me and Asked for My Information!

Two weeks ago I began doing the New Patients Course. Last night I got a phone call from an orthopedic surgeon out of Boston and he stated that he had been looking for a good therapist in my area because he sees many patients from here. He told me that he wanted me to send him my business cards and script pad and told me he would be sending me patients as soon as he received them. This was the first time in the three years since I started my practice that a physician called me and asked me for my information as opposed to me always dropping stuff at their offices with little effect most of the time.


Brendan Carman, Owner


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Do The New Patient Course!

CONSIDER THIS: Should The New Patient Course increase your volume by just one new patient, you would have paid for the course and travel expenses.

BOTTOM LINE: If you keep doing what you're doing, you're going to keep getting what you've got. Call 1-800-491-2828 and register for The New Patient Course!

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